Privacy policy

Last Updated: 02 December 2025

Ascot London™ (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

Information You Provide

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely via Shopify and our payment partners)

Automatically Collected Information

IP address

Device information

Browsing actions and interactions

Cookies for analytics and performance

Marketing Data

If you opt in, we may collect your email for newsletters and promotional updates.

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Provide customer support

Improve website performance

Send order updates

Run targeted ads on Facebook and Google

Analyse behaviour through Shopify Analytics

We do not sell, rent, or share your personal information with unrelated third parties.

3. Communications

We may contact you through:

Email (order updates + marketing if subscribed)

You can unsubscribe anytime.

4. Payment Security

All payments are processed through trusted partners (Shopify Payments, Razorpay, etc.).
Your card details are never stored on our servers.

5. Cookies & Tracking

We use cookies for:

Website functionality

Analytics

Personalized ads

You may disable cookies through your browser settings.

6. Sharing of Information

We may share information only with:

Shipping partners

Payment gateways

Shopify (our ecommerce host)

Analytics & advertising tools (Google Analytics, Facebook Pixel)

7. International Shipping

For global orders, your data may be processed internationally as required for delivery.

8. Your Rights

You may request:

Access to your information

Correction or deletion

Opt-out from marketing communications

Email us at hello@ascotlondon.com.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

10. Contact

Email: hello@ascotlondon.com
Phone: 7042727242
Reg. Address: WZ-101/51, Second Floor, Pankha Road, Mohan Nagar, South West Delhi - 110046